Bienville Parish Vacations & Trips from $455

I just didn’t like the fact of no extra blankets or pillows

Yes the room was nice and the service was excellent they make sure that your luggage got to your room and put up if you needed there help.

The property and room were fine. The breakfast was slim. The main issue is the hotel charged my credit card after I had paid Expedia for the room 5 days in advance. I had a 40 minute chat with Expedia and another 20 minute phone call to resolve the issue. The Expedia agent told me the hotel had charged Expedia’s virtual card for the room, but the hotel couldn’t see it and charged my card too. That is totally unacceptable, and should have been between the property and Expedia. Maybe next time, the hotel will contact Expedia and actually solve the issues and not make it my problem. I am giving the property benefit of the doubt that they weren’t trying to scam me. Barely.

The breakfast had several choices of hot and cold items, even two different batter for the waffles. There was ample seating in an open bright room with plenty of windows/natural lighting. The pool/hot tub and workout room were nice The accessible room had plenty of room, but disappointingly, there was very little counter space in the bathroom, the mirror could not tilt downwards, there was no grab bar at the toilet, and the floor drain for the shower/bathroom was clogged and extremely slow draining so the whole bathroom floor was wet with only a short length of showering thankfully we were able to stagger our showers significantly.

I appreciate the ease of booking the room, even after a few adjustments prior to the visit. Everything during our stay was great. I appreciate the welcoming demeanor of the staff from the front desk to the room staff. The facilities were clean and comfortable, you can’t go wrong with hot showers and soft beds! We will be back!